Substitution Policy

Some designs feature one-of-a-kind vases or seasonal blooms that can't be replicated exactly. The arrangement may not match the photo to the stem — but its spirit, colour and feel always will.

When weather or seasonality affects a flower, we substitute it with one of equal or higher value, preserving the style, theme and colour scheme of your design.
Some blooms arrive in bud form — this is intentional, so they open in the recipient's home and last longer.